Head of Product

Posted 3 months ago

The Head of Product will play a key role at StackPros Inc., where we design, create, deploy, maintain and grow industry-leading Cloud Infrastructure, Big Data Analytics and Cloud For Marketing products, solutions and services.

The primary responsibility of this role is to support StackPros’ Product Development team, collaborating with Data Systems and Operations teams. The Head of Product’s responsibilities include gathering requirements from stakeholders, developing product roadmaps/release plans, scheduling releases and coordinating sprints using Agile methodology (primarily Scrum). The successful candidate must be able to identify user needs and work with cross-functional teams to manage product releases.

KEY RESPONSIBILITIES:

Core Responsibilities:

  • Act as the primary senior point of contact for the specific Product Teams within StackPros
  • Provide vision and direction to the Agile development team and stakeholders throughout the project and create / monitor requirements 
  • Take ownership of a core component of StackPros’ business; StackPros will entrust you to act as a senior representative of the company, interacting with our most important clients and prospects
  • Assume the role of the ultimate holder of responsibility for all Product planning, execution, delivery quality, etc. 
  • Maintain dedication toward achieving excellence in StackPros’ delivery against client needs, and overall success as an organization

Internal Workflow:

  • Act as the primary senior point of contact for the Product department, including all Product Teams and department team members within it 
  • Provide consistent formal and informal performance feedback and support to all members of the Product Management and Development teams
  • Plan and prioritize product feature backlogs and development for the products put forth by the business
  • Define product mission, vision, road-map and growth opportunities for products within the business portfolio
  • Create and clearly define both Acceptance and Success Criteria for products being put forward by the business and its stakeholders
  • Assess value, develop cases, and prioritize stories, epics and themes to ensure work focuses on those with maximum value that are aligned with product strategy
  • Provide backlog management, iteration planning, and elaboration of the user stories
  • Work closely with Project Management (Scrum Masters) to create and maintain a product backlog according to business value or ROI
  • Lead the planning product release plans and set the expectation for delivery of new   functionalities
  • Provide an active role in mitigating impediments impacting successful team completion of Release/Sprint Goals
  • Research and analyze market, the users, and the roadmap for StackPros products 
  • Follow our competitors and the industry 
  • Supervise and advise the product management and development teams to meet expectations
  • Manage the product management/owner  team to create  strong end products based on industry best practices alongside the “right fit” for StackPros
  • Nurture ideas and solutions to existing customer problems
  • Communicate effectively with team members to achieve project goals
  • Extract and retrieve information and data sets to improve upon software
  • Work closely with the development  team throughout the development process (using the Agile methodology of your choice, preferably Scrum)

Company-Wide Responsibilities:

  • Maintain and exceed client satisfaction with StackPros’ deliverables, day- to-day work and overall value as a partner
  • Help identify, pitch, cultivate, prepare and deliver material as needed for new business and business development initiatives
  • Cultivate opportunities for company growth, always looking for areas where StackPros’ role could be expanded or built upon
  • Adapt to ever-changing client needs and expectations
    • Maintain dedication toward achieving excellence in StackPros’ delivery against client needs, and overall success as an organization

QUALIFICATIONS:

  • 4+ years of experience as a Product Owner or Product Manager on Agile teams 
  • 4+ years of experience supporting enterprise-level projects and associated stakeholders
  • Bachelor’s degree in computer science or other relevant technical product related post-secondary education
  • Experience managing a Product Management department, with solid understanding of how to grow and nurture this function
  • This individual would be required to support and evolve enterprise clients’ complex, highly sophisticated Martech and Analytics stacks, adapting to new and varied systems as necessary
  • Ability to independently learn and adapt to new tools and platforms, through general understanding of Activation methodologies and principles
  • Experience with Cloud Computing environments is an asset
  • Experience with Marketing and Analytics Technologies is an asset (ex. Paid media, Web Analytics, DMPs, CDPs, etc.)
  • Outstanding communication, presentation and leadership skills
  • Sharp analytical and problem-solving skills
  • Candidate must exhibit an analytical, detail-oriented approach to problem solving
  • Experience with Jira / Atlassian project management tools is an asset

WHAT’S IN IT FOR YOU:

  • “Work from anywhere” in Canada policy
  • 100% employer-paid benefits package
  • Monthly yoga and meditation classes onsite
  • Fun Employee Events and Activities
  • Participation in Community Engagement

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